During initial setup, the screen didn't look like we thought it should. After contacting support, the device works perfectly! It's easy to install and connect to your network.
I truly enjoy having the box, no longer do I need to watch cable tv. Sometimes I am unable to get a movie I want to watch because its not on the box. When searching the hundreds of titles I do wish it showed the number of titles you have scrolled down. (if that makes sense) but I do really like having it and have shared the concept with many others.